Shipping policy

Order Processing

Orders are typically processed within 1–3 business days.

Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Times

Estimated delivery times:

  • United States: 7–15 business days
  • Canada: 7–15 business days
  • Europe: 7-15 business days
  • Australia & New Zealand: 8–18 business days
  • Rest of the World: 8–20 business days

Please note that shipping times are estimates and may vary due to customs processing, weather conditions, or carrier delays.

Order Tracking

Once your order has shipped, you will receive a shipping confirmation email containing your tracking information.

Customs & Import Duties

International customers are responsible for any customs duties, taxes, or import fees charged by their local authorities.

Incorrect Address

Please ensure your shipping address is correct before completing your order.

LucidShoes is not responsible for orders delivered to an incorrect address provided by the customer.

Lost or Delayed Packages

If your package appears to be delayed or lost, please contact us and we will work with the shipping carrier to help resolve the issue.

Contact

If you have any questions about shipping or your order, please contact us at:

Email: lucidshoes.owner@gmail.com